Terms of use

Creators and brand owners sign in with a Google account and must be at least 18. You are responsible for what happens under your account and for keeping your details true and up to date, including your Instagram handle and follower count. Customers can use an offer without an account.

Flowtropic is a tracking and coordination tool. We show brands' offers to creators, give creators links and coupon codes, and count sign-ups, claims, website visits and orders.

We do not handle money. Brands pay creators directly (UPI, bank transfer or product). Amounts shown in Flowtropic are records and estimates. Any agreement about pay is between the brand and the creator. We are not a party to it and are not responsible for unpaid or disputed amounts, though we may help review disputes reported in the app.

Brands deliver their own offers, products and services. Flowtropic is not the seller and is not responsible for the quality, delivery, refunds or warranty of anything a brand sells.

• Run only real offers you can honour, for as long and as many times as the campaign says.
• Approve creators and record payments honestly. Don't mark payments as made when they weren't.
• For Online store campaigns: report orders accurately (Shopify, WooCommerce or our API), report cancellations and refunds, and keep your secret key and webhook addresses private. Accept the creator coupon codes you've agreed to.
• Use customer names and phone numbers only for that campaign. No spam, no selling or sharing data.

• Mark every promotion clearly as an advertisement (for example #ad or Instagram's Paid Partnership label), as required by the ASCI guidelines for influencer advertising and Indian consumer law.
• Describe offers truthfully. Don't promise anything the brand hasn't offered.
• Don't create fake sign-ups, clicks, claims or orders, use bots, or ask friends to fake activity. Fake activity is removed and the account can be suspended.
• Use brand photos only to promote that brand's campaign.

Offers are given by the brand, subject to the brand's conditions and availability. A code works once unless the brand says otherwise. Your data is handled as described in our Privacy notice, and you can ask us to delete it at any time.

Illegal, misleading or adult offers; impersonating another person or brand; trying to break, overload or scrape Flowtropic; sharing other people's data; or using Flowtropic to send unsolicited messages. We may remove content, pause campaigns, or suspend or ban accounts that break these terms.

You keep ownership of what you upload (logos, photos, profile details) and allow us to show it inside Flowtropic for the purpose you uploaded it. We collect only what's needed to run campaigns. For Online store campaigns we receive order numbers, amounts and coupon codes, never customers' names, phones or addresses. Details are in the Privacy notice.

We work to keep Flowtropic accurate and available, but it is provided "as is". Counts depend on links, scripts and messages from websites working correctly, and may sometimes be delayed or incomplete. To the extent the law allows, Flowtropic is not liable for indirect losses, lost profits, or disputes between brands, creators and customers.

We may update these terms; the date above shows the latest version, and continuing to use Flowtropic means you accept the update. These terms are governed by the laws of India. For questions, complaints or grievances, write to us using the form on the Privacy notice page; we reply within 7 days.